FAQ Centre

Frequently Asked Questions rebat99
for Malaysian Players

Find complete answers about sports betting, accounts and registration, devices and technical issues, and how to withdraw at rebat99. All information is kept up to date to help Malaysian players play with confidence.

20+ questions answered
24/7 Support
Accurate and up-to-date information

Sports Betting

Questions about Malaysia Super League and EPL football betting, live betting, mix parlay and the types of odds used at rebat99.

Accounts & Registration

Guide to opening a new account, account limits, how to log in from another device and the account closure process.

Devices & Technical

Information on supported devices, how to save the site to your home screen, connection issues and slow page loading.

Withdrawals

Questions about processing times, bonus fund withdrawals, weekend withdrawals and accepted withdrawal methods.

24/7 Support

The rebat99 support team is available via live chat and email in Malay and English at any time.

Account Security

rebat99 uses industry-standard encryption to protect the personal information and financial transactions of every player.

Sports Betting

5 questions

Yes, rebat99 offers betting markets for the Malaysia Super League including league matches, cup ties and international fixtures. You can choose from a range of markets such as match result, total goals and Asian handicap. Popular EPL matches are also available with competitive odds throughout the season.

Live betting at rebat99 lets you place bets while a match is in progress. Odds are updated in real time based on how the match unfolds — for example, if your favourite team takes the lead at the 30th minute, the odds for them to win will change. You can follow the latest score and make betting decisions based on what is actually happening on the pitch.

Malay odds are shown as a positive or negative number — positive odds (example: +0.85) mean your profit is greater than your original stake, while negative odds (example: -1.20) mean you need to stake more to win the same amount. Decimal odds are simpler: just multiply your stake by the odds number to get the total payout. rebat99 supports both formats so players can choose whichever they are most comfortable with.

Mix parlay at rebat99 lets you combine two or more matches on a single betting slip for a higher combined return. The bet is settled once all matches on the slip are completed — every selection must be correct to win. If any match is postponed or cancelled, that match is typically counted as "void" and the overall odds are recalculated based on the remaining selections.

Sports betting results at rebat99 are usually credited shortly after the match ends and the official result is confirmed. For regular matches, winnings typically appear in your account balance within a few minutes to an hour. For matches that require a longer verification process (such as sporting events with an appeal), processing may take a little more time.

Accounts & Registration

5 questions

To register at rebat99, you will need a chosen username, a strong password, a valid email address and an active mobile number. You also need to confirm that you are 21 years of age or older — this is a legal requirement for all online gaming platforms. The registration process is straightforward and can be completed in just a few minutes.

Each player is only allowed to hold one account at rebat99. Holding multiple accounts violates the terms of service and may result in all related accounts being suspended or permanently terminated, including any balance within them. If you have forgotten your password or are having trouble logging in, use the account recovery function or contact our support team.

You can log in to your rebat99 account from any device by opening the rebat99 site through a web browser, then entering your username and password as usual. If the system detects a login from a new device, you may be asked to verify your identity via an OTP code sent to your registered mobile number. This is an added security step to protect your account.

An account can be frozen for several reasons — suspicious login attempts, incomplete document verification requests, or activity that conflicts with the terms of service. If your account has been frozen without a clear reason, contact the rebat99 support team via 24/7 live chat or email to get an explanation and resolve the issue quickly.

Yes, rebat99 respects the decision of players who wish to close their account. To close your account, contact our support team via live chat or email stating your account closure request. Make sure you have withdrawn all your balance before submitting the request. If the account closure is related to personal gambling control, we can also assist you with deposit limit or self-exclusion options.

Devices & Technical

5 questions

rebat99 can be played on a wide range of devices — Android phones, iPhones (iOS), tablets, laptops and desktop computers. You do not need to download any app; the rebat99 site is built with a responsive design and works directly through standard web browsers such as Chrome, Safari, Firefox and Edge. Just make sure your browser is updated to the latest version for the best experience.

For Android (Chrome): open the rebat99 site, tap the three-dot icon at the top right corner, then select "Add to home screen". For iPhone (Safari): open the rebat99 site, tap the share icon at the bottom, then select "Add to Home Screen". The rebat99 shortcut icon will appear on your phone's home screen, making it easy to access without typing the address each time.

Slow page loading is usually caused by a full browser cache or a weak internet connection. Try clearing your browser cache: in Chrome, go to Settings → Privacy → Clear Browsing Data, check "Cached images and files", then delete. After that, reload the rebat99 page. If the problem continues, try switching to a more stable Wi-Fi network or use your mobile data instead.

If your internet connection drops while a game is in progress, the rebat99 server will record the game state at the last point received. When you reconnect and log back in, the game will resume from where it left off or the result will be recorded based on the data saved on the server. If there is any dispute regarding the outcome, contact our support team with the time and game type details.

Yes, all slots and live casino games at rebat99 are optimised for mobile display. The interface adjusts automatically to fit your phone screen size, so buttons and graphics remain clear without needing to zoom in or out. Game speed depends on the quality of your internet connection — Wi-Fi or 4G/5G gives the smoothest experience when playing slots or live dealer games.

How to Withdraw

5 questions

Withdrawals at rebat99 are usually processed within 15 minutes to 2 hours after your request is approved. This processing time applies to all available withdrawal methods — Touch 'n Go eWallet, DuitNow, FPX Online Banking and cryptocurrency (USDT, BTC, ETH). The minimum withdrawal amount is RM100 per transaction.

Yes, rebat99 processes withdrawals around the clock including weekends and public holidays. Unlike traditional banking which may restrict transfers outside office hours, the rebat99 platform operates 24/7. Withdrawals via e-wallets such as Touch 'n Go and DuitNow are generally faster than FPX, depending on the processing time of each provider.

Bonus funds are subject to wagering requirements before they can be withdrawn. For the rebat99 welcome bonus — a 100% bonus on the first deposit up to RM1,000 — the wagering requirement is 20 times the bonus value. For example: if you deposit RM100 and receive a RM100 bonus, you need to wager RM2,000 (RM100 × 20) before the bonus funds can be withdrawn. The original deposit balance can be withdrawn at any time.

In general, rebat99 prioritises withdrawals to the same payment method used for the deposit — this is standard procedure to prevent fraud and money laundering. If you deposited via Touch 'n Go eWallet, your withdrawal will usually be processed to the same Touch 'n Go account. If you wish to use a different method, contact our customer support team for further guidance.

If your withdrawal has not been received after 2 hours from the time of the request, first check the transaction status in the account history section of your rebat99 account. If the status shows "approved" but the funds have still not arrived, contact our support team via 24/7 live chat with your transaction reference number and a screenshot for a faster resolution.

Still have questions?

The rebat99 Support Team Is Here to Help

Can't find the answer you're looking for above? Our support team is available around the clock — 24 hours a day, 7 days a week — in Bahasa Melayu and English to make sure every question you have is answered accurately.

24/7 Live Chat [email protected] BM & English ⚡ Fast Response